Receptionist (4 positions)

Description:
Applications are invited from suitably qualified candidates for four positions as Receptionists at the following work stations or camps:

Giriyondo
Skukuza
Skukuza Airport
Berg-en-Dal

Interested candidates who meet the above requirements should forward their applications accompanied by a recently updated, comprehensive CV as well as recently certified copies of all qualifications to the following email address:
Kruger National Park
Attention: Mixo Mashaba
Private Bag X402
SKUKUZA
1350
Tel: 013 735 4381
E-mail: Mixo.mashaba@sanparks.org

SANParks reserves the right not to make an appointment.
Correspondences will be limited to short-listed candidates only. If you have not been contacted within 14 days after the closing date of this advertisement, please accept that your application was unsuccessful.

Requirements:
A 3-year Tourism diploma or equivalent qualification
Good telephone, people and administration skills as well as sound interpersonal skills
Computer literacy with a working knowledge of Microsoft Word and Excel
Roomseeker knowledge will be an added advantage
Previous front office experience
Proficiency in English

Responsibilities:
To receive, and handle telephone calls and telephonic enquiries and where specified, relay telephone messages timeously
To receive guests in a friendly manner and process the computerised guest reservation through the check-in and check-out process
To raise any extra charges that a guest might incur
To ensure outstanding monies are collected and processed according to company policy
To inform guests of facilities in the camp and upsell on activities
To assist guests with amendments to reservations and special requests
To coordinate guests’ requests and complaints and handle them efficiently
To perform general administration in the Reception area
To adhere to the company dress code and protocol

Closing Date: 28 August 2022

SANParks is committed to the principles of employment equity. Preference will be given to PDI / HDSA

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